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Our Policies

  • Arrival & Setup: Paco and handler(s) will arrive 45 minutes to an hour prior to the designated start time. Before the event, we'll coordinate with you or the venue's point of contact for beverage and ice placement. We will need space for safe truck/trailer parking with enough sufficient area for loading/unloading and outfitting Paco.

  • Staffing: 1-2 handlers will accompany Paco to assist with beverages, guest interactions, and photos.

  • Venue approval: The venue must be informed of and approve having a beer burro on-site.

  • Beverage Supply: Burro Bar does not sell or provide alcohol. The venue or client must supply all beverages. Ice can be provided upon request, but having it available on-site is preferred.

  • Decor Customization: We provide standard southwestern-style decor, but we can coordinate with you for themed colors or flowers to match your event. Additional customization available upon request.

  • Guest Behavior: Paco’s well-being is our top priority. If a guest behaves inappropriately or repeatedly causes stress to Paco, we reserve the right to intervene, educate, and take necessary action to ensure his comfort and safety. Mistreatment or negligence will not be tolerated.

  • Child Supervision: While Paco loves children, we kindly ask that all children be supervised by an adult when interacting with him. Animals can be easily startled, and for everyone's safety, it is essential that children remain calm and respectful during their interactions.

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